De Kind's dashboard and reports both group costs by the date you entered on the cost, not the date you logged it. If you log a £20 school trip on 14 May but set the date to 28 April, it'll appear in April's total, not May's.
Common reasons a cost is missing
- The cost is dated in a different month. Go to Costs, find the entry, and check its date. If it's wrong, you can edit it (within the edit window — see below).
- The cost was deleted. Deleted costs don't appear in totals or reports. They're kept in the database for the legal record but hidden from the UI. Check History for the deletion event.
- You're viewing the dashboard for the wrong month. The dashboard always shows the current calendar month. To see other months, use the Reports page where you can pick any range.
- The cost is dated in the future. Future-dated costs are kept in the system but excluded from past-month totals.
- Free-tier 90-day window. On the free plan, only the last 90 days of records are visible in reports. Premium removes this limit. Costs older than 90 days still exist in the database — they reappear if you upgrade.
Editing a cost
Costs can be edited only by the parent who logged them, and only within 3 days of when they were created. After that they're locked to preserve the integrity of the shared record (this is what makes De Kind's log court-admissible).
If you can't find it at all
Costs are visible to both parents. If you can't see one you logged, it may have been hard-deleted (very rare, only via support requests). Contact us via the contact page with the topic Account access and a rough description (date, amount, category) and we'll investigate.